Latest Service Updates
There is a possible safety issue with BOC Edwards pumps that may have been supplied with our instruments...

Software Updates
Browse and download available software and software service packs for your GC and GC/MS products.
Browse software updates

Kits, Parts and Supplies
Browse available on-line spare parts lists for your GC and GC/MS products. Browse spare parts lists 

On-line Manuals by Product
Select a link below to view on-line manuals and installation documentation.

• GCQ / GCQ Plus / Polaris 
• PolarisQ 
• TRACE DSQ and FOCUS DSQ
• TRACE DSQ II and FOCUS DSQ II
• TRACE GC Ultra
• TRACE MS and TRACE MS Plus
• Xcalibur 
• Installation Documentation  

Application Notes by Product
Select a link below to view on-line application notes.

• GCQ Benchtop Ion Trap GC/MS
• PolarisQ Ion Trap GC/MSn
• TRACE DSQ™ Single Quadrupole
• TRACE GC Ultra™
• TEMPUS™ TOF GC/MS
• Tremetrics Model 9001 GC
• GCQ Plus Ion Trap GC/MS
• Xcalibur® Applications   

Dell Computer Warranty Information
Dell Computer warranties must be transferred to the end user or Thermo Fisher Scientific service organization in your country in order to ensure prompt service during the 3-year warranty period. (The following transfer document is to only be used for systems shipped from the Austin, Texas, USA factory.) Transfer your warranty

Comprehensive Self Help Technical Resources
Chromatography and Mass Spectrometry technical resources that include searchable troubleshooting tips, problem resolution guidelines, application notes, technical documents, downloads, and parts information. Browse available resources