| Q. |
What is your remit to address? |
| A. |
PO Box 712099 |
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| Q. |
What is your physical address? |
| A. |
27 Forge Parkway |
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Franklin, MA 02038 |
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| Q. |
What is the address/telephone number of your Parent Company? |
| A. |
81 Wyman Street |
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Waltham, MA 02254
(781) 622-1000 phone
Federal Tax ID Number: 04-2209186 |
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| Q. |
What is your Federal Tax ID Number? |
| A. |
04-2745178 |
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| Q. |
What is your Dunn and Bradstreet Number? |
| A. |
19-328-7968 |
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| Q. |
What is your Cage Code? |
| A. |
0HTS3 |
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| Q. |
What is your SIC Code? |
| A. |
3826 |
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| Q. |
What is your NAIC Code? |
| A. |
334513 |
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| Q. |
What is the date and state you were incorporated? |
| A. |
April 26, 1979 in the state of California |
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| Q. |
What is your business size? |
| A. |
Large Business |
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| Q. |
Are you women or minority owned? |
| A. |
No |
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| Q. |
What information do I need for a Wire Transfer? |
| A. |
Bank of America |
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New York, NY
Thermo Environmental Instruments Inc.
ACC 000051274151
ABA (ACH pmnts) 011000138
ABA (Wire pmnts) 026009593
Swift Code BOFAUS3N |
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| Q. |
How many employees work for your company? |
| A. |
235 |
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| Q. |
Do you have a minimum order amount? |
| A. |
Yes, $50.00 |
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| Q. |
Do you drop ship? |
| A. |
Yes, customer is responsible for freight charges. |
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| Q. |
Do you accept credit cards as a method of payment? |
| A. |
Yes. Visa, Mastercard and American Express |
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| Q. |
What are your standard payment terms? |
| A. |
Please contact our accounting department for approval of payment terms. |
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| Q. |
What is your shipping point? |
| A. |
FOB Franklin, Massachusetts (MA) |
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| Q. |
What are your shipping payment terms? |
| A. |
FOB Franklin, Massachusetts (MA) |
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| Q. |
Do you offer Educational Discounts or Quantity Discount? |
| A. |
Please contact the Representative or Regional Manager in your area for Discount Approval. |
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| Q. |
Do you have a dedicated fax line for sending orders? |
| A. |
Yes. |
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Domestic orders: (including Canada and Puerto Rico) (508) 520-2800
International orders: (508) 520-2870 |
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| Q. |
Can I email an order to you? |
| A. |
Absolutely. |
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All orders: orders.aqi@thermo.com |
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| Q. |
Does Franklin, MA Service Department have a dedicated fax line? |
| A. |
Yes. (508) 541-8366 |
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| Q. |
Do I require a RMA Number for returned goods or service? |
| A. |
Yes. |
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| Q. |
Which is your preferred method of shipment? |
| A. |
Federal Express |
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| Q. |
Do you have a toll free number? |
| A. |
Yes. (866) 282-0430 |
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| Q. |
What is your main fax number? |
| A. |
(508) 520-1460 |
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| Q. |
Can I download a manual from your website? |
| A. |
Not all our manuals are available in an electronic format, however, the ones that are located |
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on our website can be downloaded. You must be a registered user to download manuals. |
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| Q. |
What is the new Mapics serial number logic? |
| A. |
Example: 42i-052040000000356 |
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42i = Instrument Type
05 = 2005
204 = the 204th day of the year
0000000356 = unique number |
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