• Ongoing support
• High analyzer uptime
• Flexible data reporting and analysis
• Low cost of ownership
• Comprehensive solutions for all phases of the product lifecycle

Maintaining high levels of product performance and consistency becomes a greater challenge as products age and/or warranty terms expire. In addition, due to budget constraints, mergers, or downsizing, many organizations are not able to maintain an in-house staff of air quality product experts. Yet, to maintain optimal product performance levels, you need fast access to experts worldwide, as well as priority status when your air quality equipment needs repair or replacement. Thermo Scientific has flexible solutions to help.

The service programs are currently available for the following product lines:

• The ADR-1200 Dust Monitor
• The Blue Box "C" Series Gas Analyzers
• The HPM-1000 High Pressure Monitor
• The "I" Series Gas Analyzers
• The MIRAN SapphlRe Portable Infrared Ambient Air Analyzers
• The personal DataRAM Series Hand-Held Real-Time Aerosol Monitor
• The Sharp Series Continuous PM10/PM2.5 Monitor
• The TVA1000B Toxic Vapor Analyzers.

Expanded Standard Warranty
Thermo Scientific's Expanded Standard Warranty services are a series of support and response options that extend the value of the standard, one-year product warranty.  Prepaid with the initial equipment purchase, Expanded Standard Warranty services not only offer you predictable support expenditures, they provide access to the original manufacturer's unparalleled product expertise and repair facilities.

Available in one-, two-, or three-year terms, Expanded Standard Warranty services provide rapid response and top-level expertise during the warranty period.  View Details

Expedited Repair
Thermo Scientific's Expedited Repair services provide peace of mind through post-warranty product response and support-picking up where your original Expanded Standard Warranty left off.  Through predictable, fixed-cost pricing, Expedited Repair service protects the return on investment (ROI) and total cost of ownership of your Thermo Scientific air quality products.

In addition, these services give your team priority-level access to the original product manufacturer's expertise and repair facilities.   View Details

Extended Warranty
Thermo Scientific's Extended Warranty allows you to lengthen the feature-rich one-year product warranty for an additional two or three years. View Details

Preventive Maintenance
Ensuring that your instrumentation continues to operate at peak performance.  Maintaining high levels of product performance and consistency becomes a greater challenge as products age and/or the warranty terms expire. Thermo's Preventive Maintenance service programs provide peace of mind by verifying that your air quality instrumentation is operating per specific performance specifications.  View Details

24 x 7 Technical Support
Sometimes it's not enough to call on the product experts just during standard business hours.  You need the assurance that you will have someone there - even if it is the middle of the night or during the weekend.  Thermo's (24 x 7) Technical Support service provides you with round-the-clock coverage. View Details

Technical Training
Thermo in-depth technical training on our line of gas analyzers is offered in a lecture/lab format either monthly at a Thermo training facility or on-site at your location. The course provides both new users and those that need a refresher the knowledge they need to maintain gas analyzers to factory specifications. View Details

Additional Service Agreement options, including on-site response, available upon request.  Please contact your local Thermo sales representative.