• High uptime for online process, direct measure, chromatography and
titration equipment
• Easy, consistent preventive maintenance options
• Ongoing support
• Low cost of ownership
• Comprehensive solutions for all phases of the product life cycle

Yet, when you’re measuring and analyzing water quality, you have your own set of
intricacies and requirements. Whether analyzing for one ion or several, you need
assurance that your equipment is performing at optimal levels. Due to budget cuts or downsizing, fewer or no in-house resources, many organizations require direct access to experts who can provide answers fast.

The service programs are currently available for the following product lines:

• Titrators
• Process Monitors
• Automated BOD Readers
• TEA Analyzers
  

We know reliable product performance is critical to the successful operation of
your organization. To further enhance the value of your water analysis products
and services, Thermo Electron offers an Expanded Standard Warranty. This service provides a flexible and cost-effective option to get you the expertise and answers you need - when you need them.

Expanded Standard Warranty

Thermo Electron’s Expanded Standard Warranty services are a series of prepaid support and response options that extend the value of the standard, one-year product warranty. Expanded Standard Warranties are available in one-, two-, or three-year terms. View Details

These services provide your team priority-level access to the original product manufacturer’s expertise and repair facilities.

Other features include:
• Five-business-day guaranteed repair time
• Priority-status telephone support

Expedited Repair

Thermo Electron's Expedited Repair services provide peace of mind through post-warranty product response and support-picking up where your original Expanded Standard Warranty left off.  Through predictable, fixed-cost pricing, Expedited Repair service protects the return on investment (ROI) and total cost of ownership of your Thermo Electron water analysis products.

In addition, these services give your team priority-level access to the original product manufacturer's expertise and repair facilities.  View Details

Additional Service Agreement options, including on-site response, available upon request.  Please contact your local Thermo sales representative by clicking the "contact us" button on the top-right navigation bar.