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To avoid delays in processing your order, please ensure all of the following information is listed on your purchase order
- Bill to address
- Ship to address
- Contact name
- Telephone number/ Fax number
- E-mail address (important: This will allow Thermo to send you a confirmation of your order)
- Purchase Order Number
- Product Catalog or Part Number
- Product Description
- Quantity
- Quotation Number (if applicable)
- Terms and Conditions
- Current List Price for each item purchasing (pricing is subject to change without notification). Please contact Customer Service to verify pricing prior to placing your order at 866-282-0430 or customerservice.aqi@thermofisher.com.
- Purchase orders must be issued to the following address:
Thermo Environmental Instruments, Inc.
27 Forge Parkway
Franklin, MA 02038
OR
Thermo Environmental Instruments, Inc.
PO Box 712099
Cincinati, OH 45271-2099
Purchase orders can be faxed to 508-520-2800 or emailed direct to Customer Service at orders.aqi@thermofisher.com
UNLESS OTHERWISE EXPRESSLY AGREED IN WRITING, ALL SALES ARE SUBJECT TO THE OUR TERMS AND CONDITIONS .
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To eliminate verbal communication errors, pricing discrepancies and shipping errors, Thermo Environmental Instruments, Inc accepts written orders only. Please fax or email your purchase request to 508-520-2800 or Customer Service. If your Company does not generate purchase orders, you can download a Verbal Purchase Order Form to complete for your convenience. Thank you for your cooperation.
Orders for stock merchandise will be processed and shipped based on availability. If you require same day shipment within the US, please include a $75.00 emergency handling fee for each part required on your order and place your order between the hours of 7:00 AM and 6:30 PM Eastern Standard Time.
Non-stock or made to order merchandise will be processed and shipped based on a specified lead time. This lead time will be noted on your acknowledgement at the time the order is placed.
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