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Dear Valued Customer,
To assist us in determining how we may better serve you, we would greatly appreciate it if you could complete the short survey below. Your contribution is valuable to us and we will strive to incorporate it in our continuous improvement efforts. (All fields marked with * are required.)
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| * Your Name |
| * Company Name |
| Phone Date |
| * E-mail Address: |
| * Thermo Product: |
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Sales Process
Please select the appropriate answer to each question below. |
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N/A
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Completely Dissatisfied
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Partially Dissatisfied
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Satisfied
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Completely Satisfied
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| The Thermo Electron Representative made sure to understand your requirements and proved to be a valued partner in selecting the right product. |
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| Thermo Electron handled your request in a timely manner. |
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| The sales material provided were informative and helpful in making a final decision. |
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| Order processing was transacted efficiently and accurately. |
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| Delivery was on time and complete. |
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| Product was packaged appropriately. |
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Product Quality & Final Assessment
Please select the appropriate answer to each question below. |
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Completely Disagree
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Partially Agree
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Agree
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Completely Agree
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| I would assess the overall product quality as superior. |
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Definitely Would Not
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Probably Would Not
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Probably Would
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Definitely Would
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| Based on your total experience, would you purchase Thermo products again? |
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| Would you recommend Thermo products to your colleagues and business associates? |
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| Please have a Thermo Electron Representative contact me. |
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No |
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Additional Comments:
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0 Items 